Requests, Renewals, and ReturnsFines and FeesWho can Use Borrow Direct?Eligible MaterialsWho do I contact about...
About Interlibrary LoanILL Step-by-StepWho can use ILL and How Often?Fines and FeesRequest and Delivery FAQsInformation for Non-Yale Patrons and Libraries
About Scan and DeliverTypical Requests, Limits, and Service GuidelinesScan and Deliver Steps and StatusesEligible MaterialsWho Can Use Scan and Deliver
This is the "ILL Step-by-Step" page of the "Get It @Yale" guide.
Alternate Page for Screenreader Users
Skip to Page Navigation
Skip to Page Content

Get It @Yale  

Last Updated: Feb 26, 2014 URL: Print Guide RSS UpdatesEmail Alerts

ILL Step-by-Step Print Page

Search WorldCat


Search Google Scholar

Google Scholar

Starting out With ILL

If you have never used ILL before, you can get started in three steps.

  1. Find the material you are looking for and double check that it is not available at any of Yale's libraries (be sure to check both Orbis and Morris!). 
  2. Generate an ILL request with as much information as possible; the more information you provide, the faster the request can be processed.
  3. Respond to any ILL inquiries and pick up your pdf or book according to the instructions in the delivery email.

How to go about the first two steps depends on how much you know about the resource you are seeking. If you do not have a precise citation then start your book search with the metacatalog WorldCat or article search with an academic search engine like Google Scholar or Microsoft Academic Search. If you know exactly what you are looking for and have all citation information then you may wish to place a direct request - instructions at the bottom of the page.


Starting a Request through WorldCat

WorldCat is a metacatalog of library resources across the world. It will recognize you as a Yale patron whenever you connect from a computer connected to the Yale network or VPN - this is required for subsequent steps. 

A WorldCat search can be initiated from the box on the left or from the WorldCat homepage.

  1. When you identify the resource in which you are interested you should check to make sure that Yale is not on the list of holding libraries.
  2. Click on the link for "Check for electronic versions" - do this even if you want a print copy of the book.
  3. Click on the link for "Interlibrary Loan"
  4. After signing in with your NetID the ILLiad loan request form will appear. If you are a new user you will have to verify identity information before proceeding to your request. Make sure to specify any unusual needs in the "notes" box. Make sure to specify if you cannot accept an alternate edition.
  5. Press "submit request" to start the process. You can check on the status of your request at any time by logging into your ILL account from the "connect to ILL" link on the right.

Starting a Request through Google Scholar

Google Scholar is an academic search engine which primarily returns articles published in contemporary journals. If connecting from the Yale network, or on a computer connected to the VPN then Google will recognize your library as the Yale University Library and will add a "Yale Fulltext" link for items available through Yale's databases. Otherwise, the process of placing an ILL request for the item has been streamlined.

  1. Locate the item of interest and select "Yale Links" from the "more" dropdown under the article blurb.
  2. If a fulltext link cannot be located then click on the "InterLibrary Loan" link.
  3. Fill in any additional notes or special instructions and press the "submit request" button. Note that even though the form says "photocopy request" you will receive a digital scan if possible.

Creating a Request Manually

If you know exactly what you are looking for or if you want to modify a request you have already made, then you should connect to ILL directly using the link on the right and place a request from the main menu.

Under "submit a request" you will see several options for the type of request you wish to submit. The two most important are "copy" and "loan." If you request a "copy" we will attempt to fulfill your request for an article or book chapter with a digital scan, while if you select "loan" we will try to obtain the entire print work. Note that in either case the lender may dictate one format the other. Remember to thoroughly check Yale's catalog and databases before placing an ILL request.

To summarize the options:

  • Copy: Request a digital scan of an article or a book chapter
  • Loan: Request an entire object in print
  • Patent: Request a patent not available online
  • Report: Request a report or government document. It will be delivered in the format we are able to obtain.
  • Thesis/Dissertation: Request a thesis or dissertation not available online.
  • Standards document: We will attempt to obtain the document for you, although these materials are often hard to obtain on loan.

After selecting what you are looking for, fill out the request form as completely as possible. After volume title/article title and author the single most important piece of information to include is ISBN/ISSN. Providing these numbers can significantly speed the processing of your request. If you are requesting material in a foreign language it is ideal to include page numbers in addition to article author in order to speed processing for the lending library.

After pressing "submit request" you are all set - the ILL department will contact you with any questions, and you will receive an email when the item is available for pickup.

Tracking Orders


Get Help Monday - Friday, 9:00 a.m. - 5:00 p.m.

Help is available Monday to Friday, 9:00 a.m. to 5:00 p.m.

Emal Email:

Call Call: (203) 432-1775

SMS text Text: (203) 826-2053

 Tweet:  @askyale


Loading  Loading...