Yale's LibAnalytics URL: http://yale.libanalytics.com/
LibAnalytics datasets in production at Yale:
- Reference, Outreach and Instruction: dataset for Yale University Library staff responsible for reference, outreach, and instruction. The form tracks four interaction types: questions (reference queries resolved in less than 15 minutes), consultations (in-depth research and reference queries), outreach (liaison communications, social media promotion of new library resouces and services), and instruction (course-integrated instruction, library workshops).
- Public Desk: dataset for Yale University staff assisting patrons at public service points (circulation, idesks). The form tracks three interaction types: directional ('where is' and 'when is' questions), reference (requires knowledge, use, recommendations, interpretation or instruction in information resources), and other.
- Beinecke Public Desk: dataset for Beinecke staff assisting patrons at public service points. The form tracks three interaction types: reference (requires knowledge, use, recommendations, interpretation or instruction in information resources), registration/materials requests (Aeon registration, photoduplication requests), and other.
- Law Reference: dataset for Yale Law Library staff responsible for reference, outreach, and instruction. The form tracks four interaction types: questions (reference queries resolved in less than 15 minutes), consultations (in-depth research and reference queries), outreach (liaison communications, social media promotion of new library resouces and services), and instruction (course-integrated instruction, library workshops).
- Medical Reference: dataset for Yale Medical Library staff responsible for reference and assisting patrons at public service points. The form tracks activity during pre-determined weeks throughout the year. The form tracks all reference and directional transactions.
- Medical Instruction: dataset for Yale Medical Library staff involved in instruction activities. The form tracks instruction activities, including orientations, tours, sessions, and course-integrated instruction. Medical library staff track all instruction activities throughout the year.