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Springshare Implementations at Yale: LibAnalytics

Best practices and standards for Yale's subject guides, libanalytics, libcal and libanswers.

LibAnaltyics @ Yale - Overview

Yale's LibAnalytics URL: http://yale.libanalytics.com/

LibAnalytics datasets in production at Yale:

  • Reference, Outreach and Instruction: dataset for Yale University Library staff responsible for reference, outreach, and instruction. The form tracks four interaction types: questions (reference queries resolved in less than 15 minutes), consultations (in-depth research and reference queries), outreach (liaison communications, social media promotion of new library resouces and services), and instruction (course-integrated instruction, library workshops). 
  • Public Desk: dataset for Yale University staff assisting patrons at public service points (circulation, idesks). The form tracks three interaction types: directional ('where is' and 'when is' questions), reference (requires knowledge, use, recommendations, interpretation or instruction in information resources), and other.
  • Beinecke Public Desk: dataset for Beinecke staff assisting patrons at public service points. The form tracks three interaction types: reference (requires knowledge, use, recommendations, interpretation or instruction in information resources), registration/materials requests (Aeon registration, photoduplication requests), and other.
  • Law Reference: dataset for Yale Law Library staff responsible for reference, outreach, and instruction. The form tracks four interaction types: questions (reference queries resolved in less than 15 minutes), consultations (in-depth research and reference queries), outreach (liaison communications, social media promotion of new library resouces and services), and instruction (course-integrated instruction, library workshops). 
  • Medical Reference: dataset for Yale Medical Library staff responsible for reference and assisting patrons at public service points. The form tracks activity during pre-determined weeks throughout the year. The form tracks all reference and directional transactions.
  • Medical Instruction: dataset for Yale Medical Library staff involved in instruction activities. The form tracks instruction activities, including orientations, tours, sessions, and course-integrated instruction. Medical library staff track all instruction activities throughout the year.

Assessment Librarian

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Sarah Tudesco
Contact:
Program Director
Assessment & User Experience Research
Sterling Memorial Library
176G, Digital Humanities Lab
(203) 432-4442