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Getting Started with Workspace: Home

A guide to using Workspace by LSEG, formerly known as Refinitiv

Refinitiv to become LSEG

The parent company of Refinitiv is simplifying their branding and as part of this, Refinitiv will change to LSEG. Over the coming months, the new brand will roll out across their different product interfaces. Aside from the branding changes, everything else will remain the same. 

About Workspace

 

Workspace features market data, company financials and filings, earnings estimates, transaction data, analyst research, and more.

This platform replaced Thomson ONE and provides access to similar content. It was also previously known as Refintiv Workspace or RWS. 

 

 

License Terms
Workspace for Students is available to authorized users at Yale University for non-commercial academic research.
•    Refinitiv Workspace may be used for academic purposes exclusively. Any use for commercial purposes, including internships or other employment opportunities (even if during a term of academic study), is prohibited.
•    Authorized users may download and store information from the database for academic purposes. Upon completing projects or coursework, users should make every effort to delete this information.
 

Step 1: Register for an Account

New faculty and staff can request a Workspace account using an @yale.edu email address at https://my.refinitiv.com/productregistration.html.  


When registering for an account, complete all fields on the form. 

This includes the Reference field: Choose the appropriate category (Faculty/Staff, Graduate Student, Undergraduate Student)

            

 

Account requests are reviewed daily. Requests submitted on the weekend will be reviewed on the following Monday.

After requests are approved, new users will receive a welcome email directly from Refinitiv (customerzone@refinitiv.com) containing access instructions.  If you cannot find your email, you can try using the Forgotten your Password link on the sign-in form or you can contact the Business and Management Librarians. 

Alumni access is not available. 

Step 2: Sign in

Registered users have two options for using Refinitiv Workspace:

Option 1. Workspace Web Access - Sign in to the platform using any internet browser.

Option 2. Refinitiv Workspace desktop application - You will receive the link to install the application in your welcome email after registering for your account. Users that install the desktop application will have access to the Refinitiv Workspace add-in for Excel.  Watch the Installing and Accessing Workspace tutorial.

 Please note: You can install Refinitiv Workspace on multiple devices but can only sign in to one device at a time. 

 

Training

Live online training 
On-demand training videos

Refinitiv offers a certification program that allows students to demonstrate their knowledge of Workspace. The program is comprised of a series of videos and and is free of charge for all students with a Workspace account. Learn more. 

Have business research questions? Ask us!

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Business and Management Librarians
Contact:
Marx Science and Social Science Library
Yale University Library
219 Prospect Street - Concourse Level

Meet with a Business Librarian
Website

Analyst Research Access

Registered users can view and/or download a maximum of 150 pages of research (referred to as AMR or Aftermarket Research) each day.  

A limited number of faculty accounts with enhanced access are available - email the Business and Management team for more information

Refinitiv Help Guides and Documentation