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Usability Reports: Importance and Satisfaction

Average Ratings, Importance and Satisfaction

Items and Ratings, Faculty and Students

Student Average Rating Importance

Student Average Rating for Satisfaction

Faculty Average Rating Importance

Faculty Average Rating Satisfaction

Research Databases

1.6

1.9

1.6

1.7

Ejournals

1.7

1.9

1.4

1.6

Ebooks

2.1

2.3

2.1

2.1

Digitized Materials Amount

3.0

2.6

3.2

2.7

Digitized Materials Search Functionality

2.8

2.9

3.2

2.6

Orbis

2.0

2.3

2.6

2.2

Online Reservation System

2.2

2.7

na

na

Technology in Library Rooms

2.8

2.2

na

na

Scanning

1.8

2.0

na

na

Scales

Importance

1

essential

2

very important

3

somewhat important

4

not at all important

Satisfaction Scale

1

very satisfied

2

satisfied

3

neutral

4

dissatisfied

5

very dissatisfied

Student Satisfaction